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No bank card? You can still pay online.

A Neosurf voucher is bought with the payment methods of your country and spent on the sites that accept it. Before you start, here is who we are and what we check.

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Neosurf Africa SARL · RCCM SN DKR 2016 B 1951 · Dakar

Who is behind this site

These details are public and can be checked. You can verify them before you create an account.

Company name
Neosurf Africa SARL
RCCM
SN DKR 2016 B 1951
NINEA
005789344
Registered since
2016
Registered office
MERMOZ ECOLE POLICE LOT 14 A VDN, Dakar, Senegal
Parent company
NS CARDS FRANCE SAS, Paris, France
Contact
[email protected]

Five steps, and each one protects you

We do not sell to guests. Each check makes sure the account, the email and the phone are really yours.

  1. Create your account

    Your name, your email, your country. Purchases always go through an account in your name.

  2. Confirm your email

    Click the link we email you. It proves the address is yours.

  3. Verify your phone

    Enter the code we send by SMS. It confirms the number is yours.

  4. Choose and pay

    Any fees (SMS, processing) are shown before you confirm. You pay with the methods offered in your country.

  5. Receive your code

    Once payment is confirmed, your Neosurf code appears on screen and arrives by email, or by SMS if you ask for it.

You know who we are and what happens next.

Choose my voucher

Choose your voucher

A voucher is a single-use code. The amount shown is the voucher’s value.

Vouchers are not available right now. Please check back soon.

Your questions before you buy

Is Neosurf Africa a real company?

Yes. Neosurf Africa SARL has been registered in Dakar since 2016 (RCCM SN DKR 2016 B 1951, NINEA 005789344). It is part of the Neosurf group. Its parent company, NS CARDS FRANCE SAS, is listed in the French company register (SIREN 478502321). You can write to us at [email protected].

Why do I have to confirm my email and my phone?

A voucher is worth cash, so we check that the account is really yours: a link sent by email, then a code sent by SMS. Without both steps, you cannot buy.

What if I pay and my code does not arrive?

If the payment was charged but the code was not issued, a refund can be made with the payment method you used, once we have checked the transaction. Write to us at [email protected] within 30 days with the transaction identifier. We generally handle claims within 7 business days.

Can I cancel or get a refund once I have the code?

You can cancel an order, with no penalty, as long as the code has not been issued. Once it has been issued, the sale is final: a voucher is treated as cash and is not refundable.

Is my payment information protected?

Payment information is always encrypted while it is transferred. Our payment provider confirms the payment, and any fees are shown before you confirm the order.

Where can I use my voucher?

At partner merchants that accept Neosurf. When you pay on a site, choose Neosurf if the site offers it, then enter your code. If a site does not offer it, this voucher cannot be used there.

What should I never do with my code?

Never share it with anyone. It is for your personal use, and its value is released as soon as the code is disclosed.

One voucher, one code, and you pay without a card.

Choose my voucher
Choose my voucher